TAMPA, FL – November 17, 2010– Eastern Illinois University relies on Impulse Point’s SafeConnect to ensure that the University’s evolving network is reliable and secure. Impulse Point is the leading provider of network access control (NAC) solutions for large, diverse environments.
With an environment including more than 11,000 students, 150 servers, 2,700 PCs and 9,000 network devices, Eastern Illinois University’s IT department was tasked with balancing network access for students, staff and guests with security. An additional challenge: the school is in the process of implementing wireless access in all residential student dorms within the next few years.
Ideally suited for this level of complexity and scalability, and one that easily handles both wired and wireless access issues, SafeConnect was chosen by EIU to replace the Cisco Clean Access product previously deployed.
Since EIU switched to Impulse Point SafeConnect from Cisco Clean Access a year ago, the IT department has experienced positive feedback from students, faculty and staff. Prior to the switch, end users had difficulty correcting security problems on their own and contacted IT even though they were informed why they were being blocked by the network. Now, if a device seeking access to the network is out of compliance with the school’s IT security policies, the user is presented with easy-to-understand guidance to correct the problem, enabling students and other users to self-resolve most issues. Consequently, help desk calls have been reduced by 70 percent.
“I’m always weighing the risks between granting access and ensuring that nothing brings down the network. SafeConnect helps me with this balancing act by ensuring that only compliant users gain access, ” said Randy Ethridge, network engineer for Eastern Illinois University. “Being able to reduce the strain on the support staff by reducing the volume of help desk calls so dramatically is very valuable.”
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