customer quotes
The Safe•Connect NAC solution is easy to deploy and manage, drives a substantial reduction in help desk calls, and helps simplify endpoint policy management. See what some of our customers are saying...
"We used Cisco Clean Access for four years and experienced the same problems/issues with student connections every semester. Our helpdesk was swamped. It had gotten to the point where returning students would not attempt to install the agent; they would just bring their laptop to the helpdesk for them to install it. The University also had issues with the depth of log details, lack of real-time information, limited MAC support, and the end-of-life for support for CCA."
"We've had a very positive experience with Safe•Connect. The single sign-on capability has gone over especially well with the staff. And multiple anti-virus software programs are accepted, so we don't have to deal with uninstalling AV software to install an accepted one because the major ones are all accepted. We're also impressed with the real-time logging capabilities. This has already helped with troubleshooting and reducing the amount of time the help desk spends resolving an issue."
Christina Lott, Network Security Engineer, Whitworth University
"The entire process of getting Safe•Connect installed and deployed was great. In short, Impulse Point has delivered and has another happy customer."
Nathan Henderson, Director of Information Technology, Northwest University
"Our biggest concern was keeping anti-virus, anti-spyware, and patches up to date. Additionally, we were concerned about the possibility of unauthorized devices being attached to our network without a reliable and consistent means of detecting said devices. Once Safe•Connect was deployed, we were immediately able to see where problems existed and get them corrected."
Diane Driggers, Director of Technology, Berkeley County School District
"It's been a seamless experience for our users. We're extremely happy with the product and the level of support provided by Impulse Point. Impulse Point also worked with us to customize the reporting capabilities for the District."
Jeff Winningham, Network Administrator, Berkeley County School District
"It never ceases to amaze me what a terrific product you have in Safe•Connect
as well as the outstanding support you offer your customers. Not only has Safe•Connect
proved to be everything you presented it to be but it has made me look good
here with both our management and the student body. Your support people are
amazing with the level of expertise and total understanding of the product.
There are not enough good things I can say about Safe•Connect."
David Hamwey, Network Manager, University of Puget Sound
"The number of trouble tickets with Safe•Connect has been almost nil compared
to the copious amounts of work required with Cisco Clean Access."
Josh Baity, Network Analyst, Black Hills State University
"So far Safe•Connect has been one of the smoothest parts of getting ready
for school this year. It's refreshing to have something that 'just works'. "
Jeremy Childress, Network Administrator, University of Nebraska at Kearney
"I suspect this (Safe•Connect) is the most capable of all NAC products for
a campus-wide deployment-over that of Cisco Clean Access in Layer-3 mode, McAfee
NAC, and Microsoft NAP. It has performed very well compared to the number of
CCA calls that keep getting routed."
Director of IS Security, University of Missouri at Kansas City
"The Help Desk calls were so diminished this year compared to last year's Cisco
Clean Access deployment, we questioned if the Safe•Connect system was turned
on or not. It definitely works as advertised!"
Brian Ruehl, Information Technology Analyst, University of Cincinnati
"It's great! I have to say, this year's DormNet experience has been THE
best since the program was started back in '98 (with Bradford's Campus Manager).
It's been an absolute dream working with the Safe•Connect box. Everyone, even
the students are talking about it. You guys have a great thing on your hands
here."
Allen Barrett, Security Administrator, Harding University
"In 2007, we were using another NAC alternative and had more than 2700 Help
Desk calls on the opening weekend of the Fall semester. This year, after installing
Safe•Connect NAC and rolling out to 10,000 students in 2 days, there were
only 174 calls. A 93% reduction in Help Desk calls!"
Nick Thompson, Technical Services Manager, University of California at Los Angeles
"We have a very small network staff and have historically been flooded with
help requests at the start of the semester from students while maintaining our
ongoing business. This year we saw a 98% reduction in calls!"
Jon Fisher, IT Director/CIO, Auburn University at Montgomery
"This Fall was the first real test of the Impulse system since we installed it in May. I must tell you that the Safe•Connect system worked perfectly. The whole setup process per student took about half the time that it did with the old Cisco Clean Access system. This coupled with a 60% reduction in the amount of students seen by the Help Desk this year made for quite a savings of manpower and time. This was been one of the smoothest starts to the Fall semester that we've had a in a long time."
Tony Boone, Wireless Administrator, Charleston Southern University
"We are light years ahead of where we were last year with Cisco Clean Access.
We now have less hardware to maintain, the system is much simpler to manage,
easier for the students to use, and the end result has been a reduction in the
number of help desk calls. The Impulse team guided us through each step of the
deployment, met all of our deadlines and we are extremely happy with the support!"
Jeff Balch, Network Manager, North Georgia College and State University
"Security for our growing enterprise network is paramount. We needed to find a new NAC provider* that understood the unique requirements of higher education and had the ability to scale to support our expanding network environment. We chose Safe•Connect NAC." "Best of all we know that we can rely on [them] to deliver a high level of service and support as our network requirements evolve." * Bradford's Campus Manager
Steve Laverty, Director of Communication Infrastructure Services, West Chester University
"Using Safe•Connect at orientation was like a double blind study for us. Frankly, I was skeptical. None of the other NAC solutions we had evaluated even worked. But we knew within a few hours that Safe•Connect was the answer. After the first day of orientation, the head of CET agreed saying 'I want this product-what do we have to do to buy it?' Technically speaking this was the best orientation we've had - largely due to Safe•Connect!" "Other NAC companies couldn't follow-through on their claims, but Impulse Point proved differently. It was truly phenomenal!"
Russ Leathe, Director of Networking and Computer Services, Gordon College
"With Safe•Connect in place, we are finally able to do something we've been trying to do for years. We now have the option to take 'at risk' machines off the network with the click of a button or to allow the system to do it automatically. It used to take 10 to 15 minutes for each machine, multiple times a day, all day, all week. We're saving hours each week with just this simple task, which frees up resources to focus on other projects." " Safe•Connect is making life easier. We're now able to have a real-time inventory and policy status of what's on our network at any given time. Previously, it was a guessing game."
Alan White, Information Security Architect, University of Rhode Island
"The Safe•Connect NAC system integrated seamlessly into our core network and
delivered a perfect back-to-school computing experience."
Douglas Burke, Director, Network and System Operations, University of San Diego
"The Safe•Connect system has made our back-to-school security challenges a non-event. We are seeing tremendous time savings for the IT Department, especially at the start of each semester. "With the Safe•Connect system, the responsibility for correcting virus and spyware problems is back in the student's hands. The system prompts tell them what is wrong so they can fix it themselves. Not only is it a time-saver for the IT Department, it installs a sense of responsibility, knowledge, and confidence in the students. The ultimate testimonial to its success is that our dorm network is exponentially more secure and we no longer have to shut it down at the start of each semester."
Steve Mace, Network Administrator, Mars Hill College
"We were amazed by how easily and cost-effectively the Safe•Connect system solved our endpoint security problems."
Tony Wyland, Network Administrator, Messiah College
"We justified the Impulse system as a result of Blaster and other viruses that took down our residential dorm network. We were manually shutting off port by port for each offender. Since implementing the Safe•Connect system we have not had to shut down any ports-this has been a major benefit for our Help Desk group and has contributed to a safer computing environment for our students."
Bill Arnold, Network Security Engineer, University of Tampa